Bungie’s Destiny 2 has been on a rough streak as of late with poor gameplay decisions resulting in the “worst week in the entire history of Destiny”. Unfortunately, that was before the game randomly became unplayable in numerous countries.

In a surprise update, Bungie blocked access to Destiny 2 in a number of regions including Russia, Kazakhstan and Belarus. At the time of writing, the reason behind the surprise region banning has not been confirmed, but it’s assumed that the studio is no longer allowed to service those countries.

A single statement has been released by Bungie at the time of writing, saying: “Destiny services are not available where access is restricted by law.”

This has led to players with thousands of hours in Bungie’s popular MMOFPS to be unable to play their game and expensive DLC without using a VPN. While some players have no issue with using a VPN to play Destiny 2, it has caused issues for some players in the past.

As a result, players have started to request refunds for the game on Steam, a service that usually only allows refunds for players who have experienced less than 2 hours of a title unless a major issue occurs.

Surprising everyone, numerous refund requests for Destiny 2 and its DLC in countries that can no longer play the game have been accepted. Via The Game Post, one player with over 2,000 hours in Bungie’s looter shooter was able to get a refund for the Destiny 2: Year of Prophecy Ultimate Edition, which costs players $99.99 USD.

In the week since Destiny 2 has been made unplayable to thousands of players, numerous reports of successful refunds have come through. However, Valve is seemingly being somewhat selective over which players are able to grab a refund with numerous players revealing their refunds have been denied.

At the time of writing, Bungie has yet to explain exactly why the studio is no longer able to supply gamers in the affected regions. Valve has also not released any specific statement for players who can no longer play the game on their platform.

For more Destiny coverage, read about the use of AI voices in the new mobile spin-off game Destiny Rising.